Términos del servicio
GENERAL OVERVIEW
Welcome to Palveno. The terms “we,” “us,” and “our” refer to Palveno. Palveno operates this store and website, including all related information, content, functionality, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Palveno is powered by Shopify technology, which enables us to provide the Services.
These Terms and Conditions, together with all policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.
By accessing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use our Services.
SECTION 1: ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services—including accessing, browsing, or purchasing any products or services we offer—you may be asked to provide certain information, such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2: OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online store. However, please note that colors or product appearance may vary depending on the device you use and your device settings.
We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be identical to what is displayed in our online store.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any product offered to any person, geographic region, or jurisdiction.
SECTION 3: ORDERS
When you place an order, you make an offer to purchase. Palveno reserves the right to accept or reject your order at our sole discretion. Your order will not be accepted until Palveno confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting it, as Palveno may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at the time of the order.
Purchases will be subject to returns or exchanges only in accordance with our Refund Policy [LINK].
You represent and warrant that purchases are for your personal or household use only and not for resale or commercial export.
SECTION 4: PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import charges.
Prices displayed in our online store may differ from those offered by third-party retailers. Promotions may be governed by separate terms and conditions. In the event of a conflict, the promotional terms will prevail.
You agree to provide current, complete, and accurate purchase and account information and to promptly update such information as necessary.
You represent and warrant that:
(i) the credit card information you provide is true, correct, and complete;
(ii) you are authorized to use the credit card;
(iii) your card issuer will approve the charges; and
(iv) you will pay all charges incurred, including applicable shipping, handling, and taxes.
SECTION 5: SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events outside our control. Once products are handed over to the carrier, title and risk pass to you.
SECTION 6: INTELLECTUAL PROPERTY
The Services and all content included therein—including trademarks, text, images, graphics, reviews, videos, audio, and design—are owned by Palveno, its affiliates, or its licensors, and are protected by U.S. and international intellectual property laws.
These Terms permit use of the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, display, or otherwise exploit any content without prior written consent. Unauthorized use may violate intellectual property laws.
Palveno’s trademarks, logos, and slogans may not be used without prior written consent. Shopify trademarks belong to Shopify. All other trademarks belong to their respective owners.
SECTION 7: OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available,” without warranties or endorsements. Your use of such tools is at your own risk and subject to third-party terms.
SECTION 8: THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for third-party content, accuracy, or transactions. Accessing third-party sites is at your own risk.
SECTION 9: RELATIONSHIP WITH SHOPIFY
[MERCHANT NOTE: This section must not be modified.]
Palveno is powered by Shopify. All purchases are made directly with Palveno. Shopify is not responsible for any aspect of the transactions between you and Palveno. You expressly release Shopify from any claims related to your purchases.
SECTION 10: PRIVACY POLICY
Personal information collected through the Services is subject to our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these policies.
SECTION 11: FEEDBACK
By submitting comments, reviews, or suggestions, you grant Palveno a perpetual, royalty-free license to use such content for any purpose. You represent and warrant that you own the rights to your submissions and that they comply with these Terms.
SECTION 12: ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if any information is inaccurate, at any time and without prior notice.
SECTION 13: PROHIBITED USES
You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property, harass others, submit false information, distribute malware, or interfere with security features. Violations may result in termination of access.
SECTION 14: TERMINATION
We may terminate access to the Services at our discretion. Obligations incurred prior to termination will survive.
SECTION 15: DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available,” without warranties of any kind. We do not guarantee uninterrupted, secure, or error-free use.
SECTION 16: LIMITATION OF LIABILITY
To the maximum extent permitted by law, Palveno and Shopify will not be liable for indirect, incidental, or consequential damages arising from use of the Services or products.
SECTION 17: INDEMNIFICATION
You agree to indemnify and hold harmless Palveno and Shopify from claims arising out of your breach of these Terms or violation of the law.
SECTION 18: SEVERABILITY
If any provision is found invalid, the remaining provisions will remain enforceable.
SECTION 19: WAIVER; ENTIRE AGREEMENT
Failure to enforce any right will not constitute a waiver. These Terms constitute the entire agreement between you and Palveno.
SECTION 20: ASSIGNMENT
You may not assign these Terms without consent. Palveno may assign its rights without notice.
SECTION 21: GOVERNING LAW
These Terms will be governed by the laws of the jurisdiction in which Palveno operates. You consent to exclusive jurisdiction in that location.
SECTION 22: HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23: CHANGES TO THE TERMS
We reserve the right to update these Terms. Continued use of the Services constitutes acceptance of the changes.
SECTION 24: CONTACT INFORMATION
Questions about these Terms should be sent to:
Palveno Beauty
palvenobeauty@gmail.com